SAP and Enterprise Trends Podcasts from Jon Reed (@jonerp) of diginomica.com (ux and design)
Free spirited, old school podcasts on all things enterprise with Jon Reed of diginomica.com, along with troublemakers and/or special guests
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During this live taping at Collision 2016, Jon talks with "User researcher, artist, and digital anthropologist" Caroline Sinders about the intersection of UX design and machine learning. Sinders shares key points from her Collision talk on design for consent, and whether online harassment can be reduced via design. Sinders gives her assessment of Facebook's chatbots and explains why calling such chatbots "AI" is inaccurate. Finally, Sinders sets the record straight on the panel controversy at SXSW and what conference organizers should learn from that brouhaha.

Direct download: sinders-reed-collision.mp3
Category:UX and design -- posted at: 5:17pm EDT
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In this completely unscripted chat with Brian Solis, author of a new book on experience design, Jon asks Brian about whether experience design can be a reality given the data silos and culture issues that prevent this from happening. Brian shares his research and provides a view on why user and customer experience can - and must - change. Jon aired out a number of cynical views on customer experience. Brian's answers included starting points for customers on this new "experience architecture."

Direct download: Solis-Reed_diginomica_podcastt.mp3
Category:UX and design -- posted at: 4:52am EDT
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After day two of Everett McKay's UX Design Essentials course in Atlanta, Jon sat down live with Everett to find out how a developer like himself transformed into a UX instructor - and why UX matters. In this sixteen minute chat, the guys also talk about why intuitive design is a useless cliche (but not a useless concept), why all software has a personality, and why design concepts like forgiveness can change UX for the better. Everett also shares his view on why UX is gaining momentum in the enterprise. 

Direct download: why-ux-matters-reed-mckay.mp3
Category:UX and design -- posted at: 6:05pm EDT
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