In this audio-only version of Jon's Enterprise hits and misses video show, Jon puts Raven Intel's Bonnie Tinder on the hot seat to reveal her data on HR transformations in 2020 - what worked and what didn't. We'll countdown the top HCM project mistakes - and the characteristics of a successful HCM project. As usual, audience questions will carry the day. 

What if HR customers had a way of assessing the quality of the partners servicing their implementations? Would less projects run into budget and scope problems - or outright failure. Well, now they do, thanks to the upstarts at Raven Intel. During "HR tech week" in Las Vegas, at SuccessConnect 2018, Jon sat down with Bonnie Tinder and Michele of Raven Intel on the day of their official launch to dig into the motivations behind their mission - and business model. To coincide with their launch, Raven Intel released a study of 100 initial SAP customers and their experiences with consulting partners and HR vendors. Jon asks Bonnie and Michelle about the lessons they took from their study, and how troubled HR tech projects can become better HR tech projects. Bonnie and Michele explain why their approach is different than the big vendor peer review sites that are picking up steam. Jon also asks about the challenges they may face as they get customers to evaluate major consulting partners that aren't used to being publicly evaluated. Sidenote: Bonnie and Michele are childhood friends who have always wanted to work together - now they get their chance. Bonnie speaks first on the podcast.

At the Acucmatica analyst day, Jon Reed sat down with world class event troublemaker Brian Sommer not long after blowing a fuse. Jon sees if he can get Brian worked up again as the guys review current issues in HR tech, with the HR tech event season about to hit. The guys hit on problems in HR analytics and recruiting in this fairly short but spicy conversation.

In this live conference wrap, taped on SuccessConnect day two, Jon Reed and SuccessFactors consultant Jarret Pazahanick kick around the key themes of the conference and provide a gut check. Pazahanick is known for his pesky questions, but this review catches Pazahanick in an upbeat mood. Pazahanick explains why his views on SuccessFactors have shifted, and the guys hit on multiple themes of the conference, including diversity and business without bias, Intelligent Services. mobile UX and more. The guys hit on under-reported news, keynote reviews, and Pazahanick detailed his biggest concerns going forward. Jon does manage to get Pazahanick in a feisty mood regarding ASUG's announcement of their "Partner Place" program for evaluating SAP consulting partners. 

In part two of their informal video hangout, Jon Reed of diginomica.com, Jarret Pazahanick and Luke Marson shift their focus to cloud HCM in the field. Using their recent podcast with Steve Bogner's SAP HCM Insighs as a starting point, Jarret and Luke talk about bad versus good practices in SuccessFactors consulting. the guys hit on the demand for SuccessFactors skills, the need for independent experts, and they hit the always-hot issue of SAP certification. Note: part one of this video chat, on S/4HANA and HCM, will be released soon.

In the directors cut edition, Jon Reed of diginomica digs into the SuccessConnect 2015 show with outspoken SuccessFactors consultant Jarret Pazahanick. The show wrap finds Pazahanick suprisingly upbeat, but there are still key issues to discuss regarding consulting, certification, customer support, and sharing and measuring benchmarks.

In the extended "directors cut" edition, Jon Reed of diginomica.com talks with James Sinclair of Enterprise Jungle live at SuccessConnect 2015. The guys chat on the value of cloud platforms, and specifically extensibility on SuccessFactors. The talk focuses on building apps on the HANA Cloud Platform (HCP) and why that has such an impact on customers.  Then the guys shift to challenges SAP faces on HCP adoption, and what changes are underfoot to address them. 

Sherryanne Meyer and Chris Paine join Jon Reed of diginomica.com to hash out the latest SAP HCM developments, with an eye towards the S/4 HANA future. The focus of this informal chat is customer and partner reactions and views; Meyer discusses her new role as ASUG HCM customer advocate.