SAP and Enterprise Trends Podcasts from Jon Reed (@jonerp) of diginomica.com
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Join for an all-in chat with Josh Greenbaum on his longstanding case for "extreme heterogeneity." And that gap between what vendors dream about (account control) versus what customers really need. And how so-called "customer success" initiatives trip on this, or not. Josh also kicks off the "blogs that matter" theme debut for the show...

Direct download: reed-greenbaum-heterogeneity.mp3
Category:CIO disruptions -- posted at: 6:42am EST
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